Privacy Policy

Last Updated: July, 2026

Superb Staffing Solutions LLC (“Superb Staffing Solutions,” “Superb,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you:

Visit or interact with our website;
Complete an online application or contact form;
Apply for employment or a temporary work assignment;
Communicate with our recruiters, representatives, or office personnel;
Become an employee, temporary associate, applicant, client, customer, vendor, or business partner;
Subscribe or consent to receive email, telephone, or SMS communications;
Visit one of our offices or participate in our programs and services; or
Otherwise interact with Superb Staffing Solutions.

By accessing our website, submitting information, or using our services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with us.

A. Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

Full name;
Mailing address;
Email address;
Telephone or mobile phone number;
Preferred communication method;
Date of birth;
Employment history;
Education, skills, licenses, certifications, and qualifications;
Résumé or curriculum vitae;
Job preferences and availability;
Work authorization and eligibility information;
References;
Emergency contact information;
Information provided during interviews, evaluations, or skills assessments;
Information submitted through applications, questionnaires, forms, emails, text messages, or telephone calls;
Client, vendor, and business contact information;
Feedback, complaints, inquiries, and customer-service communications; and
Any other information you choose to provide.

B. Employment and Staffing Information

When permitted or required by law, applicants, employees, and temporary associates may be asked to provide additional information necessary for recruiting, onboarding, payroll, benefits, placement, workplace safety, and legal compliance.

This information may include:

Social Security number or other government-issued identification number;
Driver’s license, passport, employment authorization, or identification documents;
Federal, state, and local tax forms;
Payroll and direct-deposit information;
Banking information;
Work eligibility and Form I-9 documentation;
Background-screening information;
Drug-screening information, when applicable;
Attendance, timekeeping, scheduling, and assignment records;
Compensation, benefits, payroll, and tax information;
Performance, disciplinary, training, safety, and workplace records;
Workers’ compensation, accident, incident, or leave-related information;
Information needed to provide workplace accommodations; and
Other records required to administer an employment relationship or work assignment.

Certain information may be considered sensitive personal information. We collect and use sensitive information only when reasonably necessary for employment, staffing, payroll, safety, compliance, or other legitimate business purposes.

C. Information Collected Automatically

When you visit our website or use our online services, certain information may be collected automatically, including:

Internet Protocol address;
Browser type and version;
Device type and operating system;
Internet service provider;
Pages viewed;
Links selected;
Referring and exit pages;
Date and time of access;
Approximate geographic location derived from an IP address;
Website interaction and navigation information;
Cookie identifiers; and
Other technical or usage information.

We may use cookies, pixels, analytics tools, server logs, and similar technologies to collect this information.

D. Information Obtained from Other Sources

We may receive information from third parties when permitted by law, including:

Recruiting platforms and job boards;
References;
Clients and prospective clients;
Background-screening providers;
Drug-testing providers;
Payroll and benefits providers;
Identity and employment-verification services;
Government agencies;
Publicly available sources;
Social media or professional-networking platforms;
Vendors and service providers; and
Other parties involved in recruiting, placement, employment, or business operations.

Information received from third parties may be combined with information we already maintain.

2. How We Use Personal Information

We may use personal information to:

Provide staffing, recruiting, workforce, payroll, training, and related services;
Review and process applications;
Evaluate applicants’ experience, qualifications, availability, and suitability for positions;
Match applicants and associates with employment opportunities;
Schedule interviews, orientations, assignments, training, or appointments;
Communicate about applications, assignments, schedules, availability, payroll, benefits, policies, workplace matters, and company updates;
Verify identity, qualifications, references, employment history, and work eligibility;
Conduct lawful background checks or drug screenings when required;
Create and maintain employee, applicant, associate, client, and vendor records;
Administer payroll, direct deposit, taxes, benefits, timekeeping, attendance, and compensation;
Process invoices and payments;
Manage workplace safety, workers’ compensation, incidents, accidents, leave, and accommodations;
Respond to inquiries, complaints, support requests, and feedback;
Provide customer service;
Manage client and business relationships;
Improve our website, services, recruiting processes, and user experience;
Analyze website traffic and usage;
Detect, prevent, investigate, or respond to fraud, security incidents, misuse, or unlawful activity;
Protect the rights, safety, property, and security of Superb Staffing Solutions, our applicants, employees, clients, and others;
Establish, exercise, or defend legal claims;
Enforce agreements, policies, and terms;
Satisfy contractual obligations;
Comply with applicable federal, state, and local laws, regulations, court orders, subpoenas, audits, and governmental requests; and
Accomplish other purposes disclosed at the time information is collected or with your authorization.

3. SMS Terms and Conditions

SMS Consent Communication

By providing your mobile phone number and opting in to receive SMS communications from Superb Staffing Solutions LLC, you consent to receive text messages related to our staffing, employment, customer-service, and business services.

The information, including phone numbers, obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Types of SMS Communications

If you consent to receive text messages from Superb Staffing Solutions LLC, you may receive conversational or informational messages related to:

Job opportunities;
Application updates;
Interview reminders;
Appointment or orientation reminders;
Follow-up messages;
Work assignment information;
Schedule changes;
Attendance notifications;
Payroll or timekeeping inquiries;
Billing or account inquiries;
Training reminders;
Workplace announcements;
Safety information; and
Customer-service communications.

Example:

“Hello, this is a reminder of your upcoming interview with Superb Staffing Solutions on [Date] at [Time] at [Location]. Reply STOP to opt out of SMS messages at any time.”

Message Frequency

Message frequency may vary depending on your application, employment status, work assignment, account activity, or communication needs.

Potential SMS Messaging Fees

Standard message and data rates may apply depending on your wireless carrier and mobile service plan.

Fees may vary based on your carrier’s pricing plan and whether messages are sent or received domestically or internationally.

Superb Staffing Solutions LLC is not responsible for charges imposed by your wireless carrier.

Opt-In Methods

You may opt in to receive SMS messages from Superb Staffing Solutions LLC through one or more of the following methods:

By checking the SMS consent box on an online form;
By submitting an online application or contact form that includes SMS consent;
By providing consent verbally during a telephone or in-person conversation; or
By providing written consent through another authorized method.

Consent to receive SMS messages is not a condition of applying for employment, receiving staffing services, purchasing services, or entering into a business relationship with Superb Staffing Solutions LLC.

Opt-Out Method

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us.

After submitting an opt-out request, you may receive one final text message confirming that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages unless you provide consent again.

You may also contact Superb Staffing Solutions LLC directly to request removal from our SMS messaging list.

Help and Support

For assistance, reply HELP to any SMS message you receive from us.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Enable website functionality;
Remember preferences;
Understand how visitors use the website;
Improve website performance;
Identify technical problems;
Measure traffic and engagement;
Protect against fraudulent or unauthorized activity; and
Support analytics and other business operations.

Cookies are small files stored on a browser or device. You may be able to control or disable cookies through your browser settings. Disabling cookies may cause certain website features to function incorrectly or become unavailable.

Third-party analytics or website-service providers may also place or access cookies as part of the services they provide to us. Their handling of information may be governed by their own privacy policies.

5. How We Share Personal Information

We may share personal information only as reasonably necessary for legitimate business, employment, staffing, security, or legal purposes.

A. Clients and Prospective Clients

We may share relevant applicant or associate information with clients or prospective clients for:

Evaluating qualifications;
Considering an applicant for an assignment;
Coordinating interviews;
Managing placements and assignments;
Confirming attendance, time worked, training, or eligibility;
Addressing workplace performance or safety matters; and
Administering the staffing relationship.

We limit the information shared to what is reasonably necessary for the applicable purpose.

B. Service Providers

We may share information with trusted vendors and service providers that perform services on our behalf, including:

Website hosting;
Applicant-tracking and staffing software;
Payroll processing;
Timekeeping;
Benefits administration;
Background checks;
Drug screenings;
Identity or employment verification;
Data storage;
Cybersecurity;
Email and communication services;
SMS delivery;
Analytics;
Payment processing;
Accounting;
Legal services;
Insurance;
Workers’ compensation administration; and
Other operational or professional services.

Service providers are expected to handle information only for the services they provide to us and to maintain appropriate safeguards.

C. Legal, Safety, and Compliance Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with a law, regulation, subpoena, court order, warrant, or governmental request;
Cooperate with law enforcement or regulatory authorities;
Respond to an audit, investigation, legal proceeding, or administrative process;
Protect the safety, rights, or property of Superb Staffing Solutions, our employees, applicants, clients, service providers, or the public;
Investigate fraud, misconduct, security incidents, workplace incidents, or violations of our policies;
Enforce contracts, policies, or legal rights; or
Establish, exercise, or defend legal claims.

D. Business Transactions

Personal information may be disclosed or transferred as part of a merger, acquisition, financing, restructuring, reorganization, sale of assets, bankruptcy, or similar business transaction.

Any successor organization may continue to use the information in accordance with this Privacy Policy, unless otherwise disclosed or required by law.

E. With Your Direction or Consent

We may share information with another party when you request, direct, authorize, or consent to the disclosure.

F. Aggregated or De-identified Information

We may use or share information that has been aggregated or de-identified so that it cannot reasonably identify an individual. This information may be used for analytics, reporting, business planning, service improvement, and other lawful purposes.

SMS Information Sharing Limitation

Regardless of any other provision in this Privacy Policy:

SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

6. Sale of Personal Information

Superb Staffing Solutions does not sell SMS consent information or mobile phone numbers collected for SMS communication purposes.

We do not exchange SMS consent or SMS phone-number information with third parties or affiliates for their independent marketing or promotional purposes.

Information may be provided to contracted service providers solely when necessary to perform services on our behalf, such as sending communications, operating our systems, processing payroll, conducting authorized screenings, or supporting our business operations.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from:

Unauthorized access;
Unauthorized disclosure;
Loss;
Theft;
Misuse;
Destruction;
Alteration; and
Accidental or unlawful processing.

Our safeguards may include access controls, password protections, employee training, secure systems, vendor oversight, data backups, and security-monitoring practices.

However, no website, network, electronic transmission, or storage system can be guaranteed to be completely secure. You should use caution when transmitting sensitive information electronically and notify us promptly if you suspect unauthorized use of your information or account.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill the purposes described in this Privacy Policy;
Maintain applicant, employment, payroll, client, or business records;
Provide services;
Comply with legal and regulatory requirements;
Satisfy contractual obligations;
Resolve disputes;
Respond to audits or investigations;
Enforce agreements; and
Establish, exercise, or defend legal claims.

Retention periods vary depending on the type of information, the relationship involved, and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, destroy, anonymize, or securely dispose of it in accordance with our record-retention practices.

9. Your Choices and Privacy Rights

Depending on where you live and applicable law, you may have the right to request:

Confirmation of whether we maintain personal information about you;
Access to certain personal information;
Correction of inaccurate information;
Deletion of certain information;
A copy of certain information;
Restriction of certain uses or disclosures;
Withdrawal of consent when processing is based on consent; or
Information about the categories of personal information collected, used, or disclosed.

These rights may be subject to legal exceptions. For example, we may need to retain information to comply with employment, payroll, tax, safety, recordkeeping, or other legal obligations.

To submit a privacy request, contact us using the information in the “Contact Us” section. We may need to verify your identity before completing a request.

We will not unlawfully discriminate or retaliate against an individual for exercising an applicable privacy right.

10. Communication Preferences

Email

You may unsubscribe from promotional email communications by using the unsubscribe instructions included in the email.

You may continue to receive non-promotional communications regarding applications, assignments, employment, payroll, security, transactions, or ongoing business relationships.

SMS

You may opt out of SMS messages by replying STOP. For assistance, reply HELP or contact us directly.

Telephone

You may ask us to update your telephone communication preferences by contacting us. Certain operational, safety, employment, or legally required communications may still be necessary.

11. Third-Party Websites and Services

Our website or communications may contain links to websites, applications, job boards, social-media platforms, or services operated by third parties.

We do not control and are not responsible for the privacy, security, content, or data practices of those third parties. Accessing a third-party service is subject to that party’s own privacy policy and terms.

We encourage you to review the privacy policies of any third-party websites or services you use.

12. Children’s Privacy

Our website and staffing services are not directed toward children under 13 years of age.

We do not knowingly collect personal information online from children under 13. If we learn that information from a child under 13 has been collected through our website, we will take reasonable steps to delete it.

Parents or guardians who believe a child has provided personal information may contact us using the information below.

13. International Visitors

Superb Staffing Solutions is based in the United States. Information submitted through our website or services may be processed and stored in the United States.

By providing information to us, you understand that privacy and data-protection laws in the United States may differ from those in your country of residence.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

Our services;
Our information practices;
Technology;
Business operations; or
Legal and regulatory requirements.

When changes are made, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through our website, email, SMS, or another appropriate method.

Your continued use of our website or services after an updated Privacy Policy becomes effective indicates your acknowledgment of the revised policy.

15. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or our information practices may be directed to:

Superb Staffing Solutions LLC
admin@superbss.com

Phone: 901-666-1768